The next generation of work

An AI employee
that truly works.

NORYWA develops autonomous AI employees for businesses. Our first employee is a concierge who fills hotel rooms, creates additional revenue and plans an exceptional journey for every guest.

Meet the concierge ↗ See how it works ↓
24/7ready to work
Personaltailored to your hotel
Autonomouswithin your rules
Concierge is active 07:42
N
NORYWA · CONCIERGE 01

Good morning,
where shall I begin?

✓

Preference list sent to Suite 204

Plan weekend package for the Weber family

↗

Contact a private local guide

Revenue opportunityPrivate wine tasting
♥
Guest preferenceQuiet · Cuisine · Culture

01 — The difference

Not a chatbot. Not another dashboard.
A digital colleague with responsibility.

The NORYWA Concierge understands objectives, completes multi-step tasks and involves your team only when human attention truly matters.

Your first AI employee

One concierge.
Four roles.

From the first booking enquiry to the next journey, the concierge supports your guests personally, proactively and with a clear focus on revenue.

01
◇

Host

Always available, deeply familiar with the hotel and communicating in the language and attitude of your brand.

More service, less routine
02
↗

Salesperson

Guides potential guests towards the right booking and identifies relevant upgrades and additional services.

Mehr Auslastung & Umsatz
03
⌁

Travel planner

Understands preferences, combines experiences and transforms them into a personal itinerary.

Unforgettable journeys
04
∞

Networker

Builds relationships with local partners and creates offers that go far beyond the hotel room.

A broader offering

NORYWA IN ACTION

Understand what the guest needs.
Before they even need to ask.

See in three clicks how the AI concierge turns an unexpected situation into a better stay and additional revenue.

LIVE DEMO0 of 3 clicks
Starting point

A stay falls out of rhythm.

Ms Müller arrives two hours late. The weather changes. Her planned evening can no longer go ahead.

Start with the first click.

N
NORYWA Conciergehere for you
•••
TODAY
CURRENT CHANGERain from 17:30Flug LX 1108 · +2:05 h
Good evening, Ms Müller. I noticed that your arrival is delayed and the weather is changing.
To make your evening special nevertheless, I have put something together for you.
DINNER+SPA
EXCLUSIVE FOR TODAY

Gourmet & Relax

5-course menu · Private Spa · 50 Min. Massage

CHF 420 CHF 378−10 %
✓
Confirmed for 20:00Restaurant, spa and massage teams have been informed.

NORYWA monitors relevant changes discreetly and in real time.

One concierge for every guest.One revenue system for every hotel.

A character made for your brand

It does not sound like AI.
It sounds like your hotel.

Choose a proven personality or tailor its presence, tone of voice and sales approach to your individual brand.

LIVE PREVIEWThe Grand Concierge
DE · EN · FR
We are celebrating our anniversary. Do you have a special idea?
N

With pleasure. I would begin your evening with a private sunset boat trip, followed by a quiet table in the garden restaurant. May I create a personal arrangement for you?

ReservedProactive
FactualEmotional
InformalFormal

One journey, fully supported

Before the guest asks,
it has already planned.

01Before booking

Interest becomes a reservation.

The concierge answers questions, understands the purpose of the journey and guides the guest towards the right room and offer.

Fill rooms
023 days before arrival

Preferences become anticipation.

It sends the preference list, waits for the response and creates suitable activities and a personal itinerary.

Plan the journey
03During the stay

Every wish finds its way.

Reservations, transfers, recommendations and changes are coordinated, with a smooth handover to the team whenever needed.

Delight guests
04After departure

The stay ends. The relationship does not.

Feedback and interests create the foundation for a relevant and personal invitation to return.

Build loyalty
NNORYWA GRS
01Guest profile
02Hotel offering
03Local partners
04Travel planning

The system behind the employee

A concierge with memory, tools and complete oversight.

The NORYWA GRS connects guest preferences, hotel services, communication and local partners. It gives the concierge the context required for reliable autonomous work.

  • ✓ Use guest profiles and preferences intelligently
  • ✓ Combine hotel and partner services
  • ✓ Identify revenue opportunities at the right moment
  • ✓ Hand important matters to people with full context

02 — The greater vision

The concierge is only the beginning

Hospitality today.
A new world of work tomorrow.

NORYWA is becoming a platform for specialised AI employees that businesses can license and integrate into their operations. Clearly defined roles. Distinct personalities. Measurable responsibility.

01ConciergeFirst employee
02NextIn development
03NextPlanned
+∞A growing workforce

NORYWA pilot programme

The first working day can begin soon.

We are looking for selected hotels that want to deploy the concierge early and shape its development with real-world requirements.

What would you like to explore?

No obligation · Personal demo access